My full time VA from the Philippines, Jomvie, is doing a good job actually filling these 40h a week. At least for the first week.
No idling off into Facebook land, no working for other employers, and definitively no cheating himself away from work in any way.
All in all, it looked like good work ethics from my point of view. How do I know that? I am monitoring my VA using Hubstaff, which records a screenshot of his desktop every 10 min or so.
This week he is experiencing disconnects with his internet. That’s a common problem in the Philippines, especially during bad weather.
But how can I monitor his progress if he is offline…?
By the way, it’s much easier trusting your VA that he actually has internet problems if he proved his ability to work continuously before (like my VA did).
On the other hand, if a candidate fails to deliver the very first days, chances are you have a candidate that is more interested in excuses than in (hard) work. That comes from my experience with previous candidates before Jomvie.
Now, that wouldn’t be so interesting to you if I could not follow up with some alternative tips for monitoring the work output of your VA if he goes offline.
One of these tools is rescuetime.
This software at least tracks if your VA is working on Word files or goofing around on Facebook.
Granted, it is not optimal or does not replace screen monitoring software. For example, it does not give you as the employer the ability to look at a screenshot and immediately record a screen video to let him know about something he could do better.
But it does help. It also gives your VA a sense of accountability.
I will keep updating this post, both in the comments as well as in this post itself to reflect lessons learned about the subject of managing your VA when he goes offline.
Feel free to join the discussion in the comments!