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January 15, 2016 By Francis Leave a Comment

Posting A Job On Amazon Mechanical Turk – Step By Step Instructions

Lean how to use amazon Mechanical Turk" title="Lean how to use amazon Mechanical TurkWhen you successfully signed up to the amazon Mechanical Turk service, this is the starting point you will see. Take the time to look at the case studies and read the suggestions at the bottom to see what sorts of jobs are best done on Mechanical Turk.

Personally, I have only used it for two different services:

  1. Content creation and editing – I wanted genuine stories as well as rewriting on some low quality content.
  2. Data entry jobs – but I prefer other services like oDesk for that.

Mechanical Turk Navigation

You will need to go through these steps i.e.

  • Design,
  • Publish and
  • Manage

to successfully set up and complete jobs (or “HITs”) on this service.

Step 1: Design Your Job Posting

Mechanical Turk Design ModuleThe job description formats are mostly provided by pre-filled templates that you can find under “Design” of this window. Just choose the template which best describes your job. If you are not sure, start with the “Basic Open-ended Question” if you are looking for content creation by workers on Amazon Mechanical Turk. This is what I use most of the time. After you give your template a name, which will be only for your use to find different jobs for reposting, you need to think hard about a descriptive title.
  1. It really should attract high quality workers
  2. It should be as concise and descriptive as possible.

Take a look of this title:

Create new HIT on MT

I tried to make it alluring to the workers and I put the most important info right at the beginning of the title: What are they in for? They need to write 300 words. People who are not looking for this job will click away immediately. Only interested workers will look at your job. Don’t worry! The work force behind Amazon Mechanical Turk is huge. You can afford to set the standards as high as possible. This will make it easier later to screen through the results.

Step 2: Write out a short but informative instruction summary

In the description field, be more specific than in the title field. Look at the beginning of my description; it can be a little longer than one line, but don’t make it a whole essay. You will have some place to write a very exact description later when you design the layout. In the “Keywords” field put some keywords which describe the skills you are looking for. Take a look at what I wrote. I specified that the HIT is about writing and that I only need workers from the US.

Enter the best possible keywords

Why? In my personal experience, I got the best results when I limited the jobs to workers from US only. I have had some excellent cooperation with workers from all around the world with other outsourcing services. But on Amazon Mechanical Turk, personally I got the best content written by people from the US.

Step 3: Planning the Deadlines

Give your workers some time to work on your HIT. Depending on how fast you want the results and how long the task is. For a small writing job, three days are fine. I never have given any worker on Amazon Mechanical Turk less than one day to work on a task and I only check my results once a day. Give yourself enough time to review the results after the HIT is complete. Make it 10 days.

Working on your HITThere is an option to pre-screen the workers for their skills before you let them work for you.

I always left this option as it was without any problem.

Step 4: Carefully screen for the best workers

In the field “Additional Qualifications,” it is where it gets interesting. Take a look at the standard options. Now take a look at how I changed the qualifications to get

  • high quality workers
  • which are not newbies
  • and are native English speakers
MT additional qualification block

Let’s go through the options one by one.

  1. In the first field, put the numbers of approved HITs to “higher than zero”. This means that this person has at least successfully completed one HIT before he can even apply to yours. This will keep out most of the newest newbies.
  2. Limit the location to “United States” . Visitors from all other countries will not be able to view to complete your HIT.
  3. Also, make sure that your approval rate for the requesters is greater than at least 90%. This HIT approval rate is the feedback score from the workers. The better the feedback score, the more trustworthy the workers.

If you feel that your results are too poor, feel free to increase the number of approved HITs (1) while keeping the HIT approval rate high (3). This really will only give you the most qualified workers. The only risk: Perhaps you will not find enough prospects to do your work. And the last and most important action, click here (4) on “Yes” to require a worker to fulfill all qualifications before he can do your work (or “HIT”). To change the additional qualifications, you can simply add more options by clicking on the little “+”.

Or remove any of the options by clicking to the remove link until you have the profile of the worker that you want for your job. It’s your money. Don’t just let everyone do the work for your business.

Step 5: How much money do you want to spend on Amazon Mechanical Turk?

Finally, it’s time to think about the money. Of course the Amazon Mechanical Turk service is not completely free. You will pay

  1. the money that you promised the worker
  2. plus a 10% fee which goes to Amazon Mechanical Turk.

Take some time to think about how much you will pay for a specific task. Calculate the time it normally takes to do the task. What hourly wage would come out? And then think about if this is appropriate. In my personal experience, putting high qualification expectations and promising $0.80 for a well written article about a personal experience from a worker worked out really well. When I asked for 300 words, I get results from 250 to in some cases up to 800 words. Some workers really try their best! In the field below, put the number of people who need to work on your assignment. If you only want one result keep “1”.

How to pay at Amazon Mechanical TurkThink about that the final cost will be the product from those two parameters. Make the 3rd option a high number, perhaps 14 days. You will have 14 days to review your results. If you forget about it they will automatically be approved in two weeks. You shouldn’t do that. You risk paying for bad results.

Step 6: Write out unmistakable, clear and precise work instructions

Click on design layout to continue.

Use this design layout formatting tools to write a good description.

How to edit a HIT template

Of course you need to fill in your own descriptions here. Only you know what work you will want to have done. When you are ready to have a final check, click “Preview and Finish.” Your template will be saved and you can reuse it later when you need another similar job to be done. You just have to make the edits needed and then you will be good to go. This is how it looks like. Below you can see where the worker can write his answer.

Sometimes a worker on Amazon Mechanical Turk can be a little bit confused. Make it easy for them. Write clearly something like: “Please use the box below to submit your answer to this HIT” Here is another helpful technique: You can let them know that you will check content for plagiarism. Here is an example description of a HIT I use myself. Note how specific I was.

Step 7: Enjoy and review your outsourced results!

In the “Manage” field you review each entry one by one, paying it by clicking approve or denying it for example if there is some plagiarism going on. It is that easy.

Read this post for more tips on managing your results

Filed Under: Crowdsourcing Tagged With: Amazon Mechanical Turk, amazon mturk, post a job, publish a HIT

January 15, 2016 By Francis Leave a Comment

Seven Advantages of Outsourcing Work To Virtual Assistants

Man in a formal dress relaxing in an open place

Outsource your work to virtual assistants. Believe me, it works like crazy.

There are seven main advantages of outsourcing work to freelancers that I personally have experienced.

1. Get results faster

The simple truth is that two people work faster than one. Hiring a virtual assistant to cooperate with you on the same project will get you your results much faster.

2. You get highly qualified work force for relatively cheap

Getting this sort of help from an assistant would not work otherwise, financially and available for anyone. If you tried to outsource your work to local workers at your place, this would not be possible on a grand scale.

3. It frees up time so that you can do other more inspiring stuff

One of the main advantages of outsourcing your work is that you don’t need to do potentially boring and repetitive tasks and are free to do other stuff in that freed up time.

The one commodity one can never have enough of is: free time. Outsourcing gives you more time.

4. You become your own boss

Become your own boss!

By outsourcing, you automatically learn leadership skills. You master team work with your virtual assistant and you learn to effectively give instructions to your co-worker.

All these skills are typical for highly successful people.

You want success, don’t you?

5. You are helping out people

Assuming that you are outsourcing ethically and that you are giving people overseas additional work opportunities that would else not exist, you are actually doing a good thing. You are helping people out and creating a win-win situation for both sides in this way.

6. You can leverage your own efforts

Think about what you can get done, alone, if you work really really focused. Then take the one thing you have learned that works and teach it to someone else, for example your virtual assistants.

Then, use their time and their skills to reproduce your efforts. This will effectively multiply you.

Reusing your success and replicating it with others is one of the greatest advantages of outsourcing.

7. You get things done

Since virtual assistants are very organized, this will greatly help you to get your organization checked. Especially if you are a creative and chaotic type, then you will greatly profit from having one hard working and very logical virtual assistant at your side. Then your dreams do not stay dreams, thoughts and projects – but turn into real results.

Use the opportunity

Do you have an entrepreneurial mind?

Then take this opportunity.

This last tip is not really an advantage of outsourcing. It rather is a possibility that would not be there for you else way.

Have you ever thought about renting out your virtual assistant?Use the opportunity

That is what other outsourcing companies do.

You can do that too.

If you want, you can start your own outsourcing company this way. Just teach them one skill at a time that other people are desperately looking for.

Then, rent out your virtual assistant to those customers by negotiating a higher price than you are actually paying him. And then keep the difference.

This last strategy is for experienced entrepreneurs who would like to create their own online virtual assistance business.

However, the seven advantages of outsourcing I have listed above apply to anyone who wants to gain free time and get more organized.

 






Do You Know Of More Advantages Of Outsourcing?

How did it work out for you when you tried outsourcing?

Share them here!

Let’s put together a big list of why having a virtual assistant rocks.

If you have an assistant or if you imagine you would have one, what would you profit most from?

Give Your Story A Meaningful Title

Tell Us Your Story!

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Filed Under: What's Outsourcing Tagged With: advantages of outsourcing, become your own boss, benefits of outsourcing, find a virtual assistant

January 15, 2016 By Francis 2 Comments

How To Train An Administrative Virtual Assistant To Have Exceptional Organizational Skills

Administrative virtual assistant is part-2 of an interview with Eric, a fellow entrepreneur interested in outsourcing his work to virtual assistants all over the world.

Follow along to learn from our experience on working with VAs!

Click here to read part 1 of this interview – Maximize the effectiveness of your virtual assistant communication

Summary:

  • Creating an administrative virtual assistant as close as you can to “a second version of you” is possible through training and patience.
  • How hiring a virtual assistant for an affordable price can be a breakthrough in your outsourcing efforts.
  • Can a written contract affect the ability of your virtual assistant to function well in his field of work?
  • Avoid side scamming each other.

Start of the Interview:

Francis
Francis

Although this does sound a little bit arrogant, I like this metaphor; a virtual assistant is not magical like a “fairy that swings a wand” and leaves your site perfect. But, the virtual assistant is the closest you can get to cloning yourself. So, think of it: how do you say this stuff for pottery, the material for pottery?

anonymous-user-thumb
Eric

Clay?

Francis
Francis

Clay, yeah. So, think of it, the assistant being clay. If it’s a good assistant who’s willing to learn and adapt to your business and is willing to please you (the employer) he/she is probably open to suggestions and improvement.

And, if you also have a trusting relationship and put lots of effort into training him or her, then the clay metaphor makes that “assistant” as close as you can to a second version of you.

So, when you want to clone yourself because you have to go to your day job and want to continue taking care of your business, you have to put in quite a bit of training into the assistant.

anonymous-user-thumb
Eric

Right, yeah. And, that’s what I noticed. At first, I thought, okay, I could give my assistant any kind of task and they could sit down and be able do exactly what I wanted them to do without a whole lot of training.

And, that was just totally not the case. It took me, I’d say at least 4 or 5 days to kind of get them to understand exactly what I instructed and get the rapport between the two of us working together well.

And, then after that, it seemed like things started working a lot better as far as communication is concerned and, as far as they (The VA) understands what I wanted and a frequent communication between the two of us to kind of get a lot better.

Francis
Francis

Yeah. I think that’s the main reason why a beginner in outsourcing has this sort of assumption. – Actually, I probably have something similar – it’s from the marketing of 5 or 4-hour work week and other stuff like that.

Of course, they want to sell their products so they have to slightly exaggerate it or only tell you the good parts without openly telling you all the bad parts.

And, especially, on my part, I really believe in being super transparent with even the bad parts. So definitely, the good part is that you can hire someone at a very affordable price when you go overseas in some developing countries.

And that’s definitely good and a breakthrough in the mind of many people who are not aware of that.

But, the bad part (sort of), is the amount of training and patience you have to bring up and many people are not ready to bring that to the table.

anonymous-user-thumb
Eric

Right. I think, for me too was that I didn’t have the necessary funds. I didn’t want to waste a whole lot of money trying to train them. Because, I thought, okay, I’m kind of limited on funds in the first place and if I’m going to take a week of my money to kind of train them, then that’s a week of money that I felt like it was going down the drain.

In reality, that’s investment money that you’re putting back into your business where you’re training that person.  Where in the future they will know exactly what they need and what you want a whole lot better and a lot quicker.

Rather than not train them at all or not putting the proper training in place.

Francis
Francis

Yeah, I agree. Also, if you put yourself into the shoes of your assistant – I think one of the main fears your assistant obviously has is that he/she will not get paid. That he will be scammed out of his money.

There are lots of scammer employers who do this just because there are masses of virtual assistants that you can try to scam and the other way around is also possible.

But, I think the investment at the beginning especially is really just to set up the communication channels such as:

  • share the Dropbox accounts,
  • email accounts,
  • how to communicate,
  • how often they should be reporting

And although this is paid time, this is also a test for the assistant to see if you are paying them.

I strongly believe that many assistants are sort of a little bit not so invested into the relationship from the beginning because they don’t have a written working contract that will guarantee those three months of payment.

Even if they had that—for them, for example, from the Philippines to legally pursue you in the US and vice versa. If they are scamming or damaging your business then just go in hiding, you have no chance.

anonymous-user-thumb
Eric

I think that was one of the things that I was concerned about. At the beginning, I thought, “Am I going to hire this person and am I going to hire them and they’re not going to be getting any work done? I’m going to pay them and not get exactly what I wanted from them”?

And I noticed that usually 99% of the people that I worked with did an amazing job. They wanted to please me as much as they possibly could. Because, if you think about it that this is their livelihood, it’s their business. It’s the way that they make their money.

In the beginning, I thought, “They’re going to scam me. This is going to be a big rip off and they’re going to take my money and ran off. And I’m not getting any of the stuff that I was asking for.”

But, what I noticed was that every single person that I worked with has been very eager to please and wanted to give me exactly what I was wanting and would go over and above even to give me exactly what it was that I wanted.

Francis
Francis

Yeah. This is an experience that you have made especially with VA’s from the Philippines in comparison to other countries or in general?

anonymous-user-thumb
Eric

Well, I think in general, because I’ve worked with virtual assistants from all over the globe. I worked with some from India, from Bulgaria, from Hungary and different places, and I’ve noticed, for the most part, mostly all of them are very eager to want to give me exactly what I want.

They’ll say, “I will give you as many revisions as you want,” for a particular thing or they’re just very eager and give me exactly what I’m looking for.

 

Continue reading part 3 – How to ask virtual assistant work revisions

Filed Under: Communication in Business Tagged With: administrative virtual assistant, virtual assistant skills, virtual assistant training

January 13, 2016 By Francis Leave a Comment

History of Outsourcing

defining outsourcing processWe’ll cover two different histories:

  • The General History of Outsourcing
  • My Outsourcing Background

General Outsourcing History

Outsourcing done via the internet started in the USA in the mid-nineties (formally a business strategy since 1989) and was accepted practice in Europe from the early 2000s.

Any task that was not vital for the companies, (especially tedious) work like

  • data entry jobs
  • accounting
  • support services
  • mail distribution within the company
  • and human resources

were more and more outsourced (more exactly, off-shored) to cheaper countries.

Outsourcing to India

The history of outsourcing to India started in the mid-1980s and mainly focused on online services. Outsourcing telecommunication tasks followed in the nineties and lead to many jobs being offshored from the US to India. Billions are invested nowadays into offshoring tasks.

Why to India?

  • There are many, many capable Indians around
  • They all speak English
  • They generally are low-cost workers

Potential for outsourcing in other countries

India is not the only country well-suited for virtual assistants. Other countries also are more and more a force to be reckoned with. Some, from whom I personally have hired employees over oDesk are:

  • The Philippines
  • Pakistan
  • Bangladesh

oDesk’s History

oDesk was founded 2003 by Odysseas Tsatalos and Stratis Karamanlakis, with the latter living in Greece. They collaborated over the distance “virtually” and developed a system to make this worldwide cooperation possible. Its biggest strength was that all online work was visible and everyone’s effort could be accounted for.

This platform was the base for oDesk, which enjoyed roaring success that still is not stopping, even now.

My Personal History of Outsourcing

Where do I come into play? I’m running this website about outsourcing from personal experience, so I’ll introduce my story.

What can I say? I did not start out very originally.

  • I read the book “Four Hour Work Week” by Tim Ferris and was hooked.

businessman holding a earth globePersonal development and all creative to crazy ideas about life have always been alluring to me. No wonder I devoured Ferris’s book in half a day.

Now, I thought I was smart, and quickly jumped to implement the only last chapter of the book: outsourcing. Pretty stupid move, but I would probably do the mistake again.

The previous, priceless lessons about the definition, elimination and automation were just less… sexy in my eyes. What I didn’t know was that I had some ideas from the book already covered from countless lessons about goal setting in the past.

So, I would learn about automation the hard way, by managing numerous projects with freelancers from all around the world.

What about elimination?

Well, I stopped watching TV, but I guess this doesn’t cover the lost hours and hours spent on Facebook and the rest of the internet! More seriously…

One of the biggest time wasters I have encountered in the outsourcing world was… the hiring process.

You can eliminate most pitfalls of time-waste if you follow along closely with the information found on this website.

Where did outsourcing lead me?

After some initial time setting up the cooperation with the virtual assistants and getting jobs done since 4 years, I enjoyed, amongst others:

  • Getting written text transcribed effectively
  • Web research or data entry jobs being done overnight
  • And even learning new skills with a virtual teacher

The one place I recommend for outsourcing is oDesk – it’s like an all inclusive package.

Filed Under: What's Outsourcing Tagged With: four hour work week, history of outsourcing, odesk, outsourcing history

May 28, 2015 By Virtual Assistant 2 Comments

What Is a Virtual Assistant? Perspective from a Full-Time Filipino VA

by Jomvie
(Philippines)

Jomvie - Full-time Virtual Assistant from the Philippines

Jomvie – Full-time Virtual Assistant from the Philippines

The true definition of a virtual assistant

When I first started working online, I never thought I would be working as a virtual assistant. For me, in my own perception, “virtual assistant” is a job I will never take because:

  • I’m a guy (I’m not being sexist)
  • You have to be a fast learner
  • Competitive
  • Strong personality
  • Organized

 

These are just a few of the reasons why I am not confident in taking this job. But, hey, look where I am right now—I’m a virtual assistant.

But, what is the true definition of a virtual assistant?

A virtual assistant is a person who provides assistance or personal services to a particular person across the globe. It is like a secretary, only virtually.

You don’t have to be a girl to fit into this job description. You are only required for your:

  • Time
  • Easily adaptable nature for the job, and
  • Dedication to your work

Being a service provider requires and demands you to give time to this job since you are rendering your services and you have to be equal to the person hiring you, because you’ll undergo a series of training and familiarizing your daily routine.

And that is why you have to be a fast learner, competitive and with a strong personality, because you are dealing with a personality that is different from yourself—yes, you have to be flexible and ready to adapt to the nature of the job.

If you will not dedicate yourself to the nature of the job, and you’ll just do things according to your will and not according to the will of the person who hired you, it’s just as good as useless.

Now that I’ve finally realized that being a service provider does not require being of a specific gender, I would really like to share this experience to those who are looking for an opportunity as an online worker.

Like me, if you want to take your first step in the online world, you should try to be a virtual assistant and you’ll never regret the experience it offers.

Filed Under: Tips on How to Become a Virtual Assistant

May 28, 2015 By Virtual Assistant Leave a Comment

What Are the Qualifications of Being a Virtual Employee?

by Jomvie
(Virtual Assistant from the Philippines)

As a Virtual Assistant, there are some lessons to keep in mind if you want to be successful. Here is my take on the most important “skills” you need to have if you want to be a successful VA.

I started with a blank portfolio

When I started as a full time virtual employee, I had nothing in my portfolio to show off to my future employer.

I didn’t have the slightest idea where to begin when I first started on my new career path.

Although I’ve worked in the past as a freelancer, it does not require me to sit all day in front of the computer doing some encoding and taking care of websites or making deals online.

The deal is that my friend gives me the topic and I write the article and then pass along the article after I am done.

All I had in mind when I created my profile on a particular online employee pooling site is that I needed an employer to get me started and I would take it from there.

Qualifications for virtual employee

For me, the only qualification you’ll need is

    • Guts

 

  • Patience

 

Why guts and patience?

If you don’t have the guts to pursue a new career online, you’ll get nothing at the end of the day.

If you don’t have enough patience for writing email from one employer to another, then I think you need to find a new career path outside the online world.

I am telling you from my own experience; it’s not been easy as a virtual employee. It took me a lot of pins and needles before I found a suitable employer who would give me a decent and generous monthly salary.

You don’t need long titles in the outsourcing industry. Big or small, no title or with a title, you are all the same.

And this is the reason why guts and patience are the perfect ingredients to get you going with your online career.

You don’t need to find a perfect job with lots of perks and benefits. Being a virtual employee is far from being a regular employee. There’s no perfect job in here and there’s no dream job here.

My piece of advice

As I have mentioned earlier, I have nothing to show off. I don’t have any technical skills.

But, if you dream of getting a job to justify your life, don’t be too picky; just don’t allow them to look down on you and you’ll get there.

Filed Under: Tips on How to Become a Virtual Assistant

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