Overview Work Period: May 02-05, 2017 Hours Worked: 14:00 @$3.50/hour Money Paid to Me (Virtual Assistant): $44.10* (*Exclusive of $4.90 Upworkservice fee) Overall Difficulty of Tasks:Intermediate
Setting Up the Email Forwarding to Help Scout
In order to set up email forwarding to Help Scout, I have created a new email account with the Inmotion Hosting account.
Contacted the Inmotion hosting support team for the issue we had with email forwardings. Since we have linked all Ideal-helper emails with Google, so that was the reason why emails were not being forwarded to Inmotion Hosting.
Changed the settings for firstname.lastname@example.org from your Google Webmaster console.
Also, set up the email forwarding to the Help Scout given email address.
Help Scout Beacon Set up
Reviewed the instructions on how to create a Beacon with Help Scout
Integrated the Help Scout WordPress app with Ideal-helper.com
Set up the Beacon on Ideal-helper.com
Researched the documentation on how to customize the Beacon
I have installed and set up a Beacon on the test PPG site that I created for Divina
Created a Trello card for her to work on it.
Getting Started with Help Scout
Watched all the getting started videos
Then, Integrated the Help Scout app with WordPress
Created the Beacons and made the necessary settings to use that.